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  Glossary

 
 
Address Record - (A Record)
The IP (internet provider) address
assigned to your domain name.
Backup Mail Server
Server responsible for capturing the emails sent to your primary mail server during downtime and sending them to you when your system is up and running.
Control Panel
A graphical user interface provided by Webservio for administrative, maintenance, and monitoring functions.
Dedicated Mail Bagging
A server solely tasked to backup a single company's email.
Delivery Attempt Cycle
Frequency with which attempts are made to send bagged mail to your primary server during its downtime.
DNSgoodies.com
Free utility website where you can check your Domain Name System records, check for open relays, and much more.
Domain Alias
Any domain that points to the same website as another domain. For example, yourdomain.com could have yourdomain.net as an alias. Visitors accessing yourdomain.net would see the same content as those accessing yourdomain.com.
Domain Name System - (DNS)
Phone book for the Internet: translates your host name (i.e. webservio.net) into an IP address that networking equipment needs for delivering information. It also stores the list of mail exchange servers that accept email for a given domain.
Email Client
Front-end program used to manage email. These programs include: Outlook, Outlook Express, Thunderbird.
Email Continuity
The ability to send and receive emails during the time the backup MX record is bagging messages for your primary server.
Email Defense
Mail bagging combined with SpamWeeder to ensure that your mail server is protected from malicious and junk email while your legitmate messages are safely held during the primary mail server down time with a backup MX record.
Email Redundancy
Multiple copies of incoming emails held in different areas of the the same mail server or within a separate server.
Email User Alias
An email address that forwards all messages it receives to another email account.
Email Volume
The total number of emails your domain receives per month.
Enterprise Mail Solution
Enterprise level solutions that combine Webservio Mail Bagging with SpamWeeder and Email Continuity to provide the ultimate in email security and protection.
Exchange Server
Messaging and collaborative software product developed by Microsoft. Its major features consist of email, calendaring, contacts, tasks, support for mobile and web-based access to information, and data storage.
Googl Mail - (GMail)
Free web-based email and POP3 (Post Office Protocol Version 3) email service provided by Google.
Light Anit-Spam
Standard spam protection for bagged emails only with 1 standard anti-virus engine.
Mail Bagging
Storing messages sent to valid email addresses within your company during primary mail server downtime by adding a backup MX record to your DNS (domain name system).
Mail Delivery Agent - (MDA)
Software that accepts incoming email messages and distributes them to recipient's mailboxes or forwards to another Simple Mail Transfer Protocol (SMTP) server.
Mail Queue
Area where all bagged mail is held until your primary server is up and running. This area is accessible through the Webmin interface.
Mail Transfer Agent - (MTA)
Software that transfers email from one computer to another.
MX Backup
Mail exchange backup - aka mail bagging
MX Record
Resource record in DNS (domain name system) specifying how email should be routed. The MX record points to the servers that should receive email and their priority to each other.
MX Record Redundancy
Multiple MX records with different priorites used as an effective tool for obscuring your primary MX record from the outside world. This practice keeps your primary mail server safe from malicious attacks.
Post Office Protocol Version 3 (POP3)
A standard protocol used by local email clients (Outlook, Outlook Express, Thunderbird, etc.) to retrieve email from a remote mail server via an Internet connection.
Premium Support
Optional add-on feature to all of our Mail Bagging plans. It includes up to 2 hours of engineering consultation (non-accruable) with a maximum response time of 3 hours.
Primary Mail Server
A Mail Transfer Agent (MTA) used to route and store email while supporting client access using Post Office Protocol (POP), Internet Message Access Protocol (IMAP), or other protocols.
Secure Shell - (SSH)
Protocol that allows secure data exchange via encryption.
Shared Mail Bagging
A server that is shared among many customers to backup email.
Simple Mail Transfer Protocol - (SMTP)
Text-based protocol where one or more recipients of a message are specified (and in most cases verified) and then the message text is sent.
Spam Quarantine
Area where all emails deemed to be spam are held. This area is accessible through the SpamWeeder Portal System.
SpamWeeder
Server-side anti-spam email solution that shelters your MX record from the public and accurately filters all incoming mail. This system uses cutting-edge technology to provide multiple layers of threat protection. this solution stops over 99.99% of spam, viruses, and phishing. The Web-based interface allows for extensive administrator capabilities.
SpamWeeder Portal System
By logging into the SpamWeeder portal: quarantined messages may be viewed; senders, domains, and/or mailing lists may be approved or blocked; filters and personal settings may be adjusted.
Superb Support
Optional add-on to all of our Mail Bagging plans. It includes up to 2 hours enginerring consultation (non-accruable) with a maximum response time of 30 minutes.
Virtual Private Server Mail Bagging - (VPS Mail Bagging)
A single server partitioned into multiple servers each with the capability to backup email for a single company, giving each company its own mail spool.
WebMail
Webservio's web-based email system that allows users to access their mailboxes and send/receive messages during primary mail server outages via our Email Continuity disaster preparation/recovery solution.
Webmin
Configuration tool with a graphical user interface that allows for adminstrative capabilities regarding bagged emails.
Zimbra
Open source collaboration and messaging software suite that allows for email, contact, and calendar integration.